FAQ & Shipping

Where do crystals come from ?

All our crystals have been ethnically source from all over the world. Each crystals is cleansed with good intentions before finding it’s forever home. We do suggest to set good intentions when you receive your crystals & regular cleanse crystals.

How do I recharge my crystals ?

Moonlight is our favourite way to cleanse. On a full moon leave crystals on Mother Earth to cleanse & recharge under moonlight. Ensure to collect them at sun rise as some crystals may damage.

The following crystals are in are water sensitive & misty night are not suggest to cleanse & recharge. Cleanse inside on window seal Selenite, Celestite

Sage shower is a great way to cleanse any attachments & unwanted energies. Light your sage with good intentions asking for spirit sage to remove & recharge your crystals

How do I care for my candle ?

* Please remove top crystals before lighting candle *

Ensure your candle is a safe distance from any objects. The wick is trimmed for your convenience on first use, ensure the wick is trimmed before each burn.
Burn until wax is evenly melted.
Do not burn the candle for more than 3 hours at any one time, once it reaches half way down the jar monitor & burn for no more than 2 hours
Discontinue use once 1/2 inch of wax remains

What scent do you have available for candles, diffusers & melts ?

We use high grade quality fragrance oil blends.

Basil, Lime & Mandarin | A burst of citrus lime, orange & mandarin. Blended with a floral aroma of jasmine
Black Raspberry | A burst of sweet sugary raspberry, blended with strawberry & a dash of vanilla malt
Butterscotch | A burnt caramelised brandy toffee
Champagne Strawberries | A creamy mix of strawberries & raspberries. Bursting with sweet champagne, jasmine & vanilla

French Pear | A ripe freshness blend of pear, apple & peach. Finished off with a pinch of cinnamon
Japanese Honeysuckle | A sweet spring floral of honeysuckle, blended with jasmine
Lemongrass | A zesty hit of lemongrass & lime. With a soft touch of lemon & pine needle
Lux Bergamot | A perfect balance of wooden musk, blended with a touch of pepper & orange blossom
Meadow Dew | A burst of freshness with green leaves & citrus blended with rose & lily for a floral aroma. Finished with a sprinkle of white musk & silkwood
Vanilla Caramel | A creamy mix of caramel butter & musky vanilla
Warm Vanilla | A soft vanilla ice cream with a touch of musk & sandalwood
White Tea & Ginger | A lemonade refreshment with citrus, white tea & ginger to finish off
White Lotus | A soft floral blend of bergamot & jasmine. With a touch of wooden gardenia & patchouli

How long will my order take ?

Order are processed within 1 - 4 business day, you will be notified with a tracking number once your sent.

Please note, candles diffusers & melts are hand poured as you order allow 3 - 5 business days

Shipping

Free shipping over $99

Flat rate - $10

Processing times 1 - 5 business days

Please allow 3 - 7 business days for shipping

Unfortunately at this present time we do not ship internationally

Damage Items

Each item is thoroughly wrapped & packed full of love before leaving us, but Unfortunately damage may occur in transit.

If you’re items arrived damage please email us with 72 hours. Photo evidence of damage item is required for you to be entitled to an exchange of the similar product. Be mindful each crystal is unique & will vary in appearance to original item.